bdg games

bdg games App support

Contact
+91 2323645332

Adress
Indian
Odisha
Bhubaneswar
postalCode:751001

Most Asked Questions In The bdg games:

Q1: How to log in after installing the bdg games?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in securely without needing a password or email. This convenient method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To verify, first ensure your internet connection is stable and strong. Wait for a strong signal and then click on "send OTP". If the OTP doesn't arrive, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your current active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you can access the app's new features and content.

Most Asked Questions Related To Withdraw In The bdg games:

Q1: What is the minimum withdrawal amount in the bdg games?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for funds earned through gaming activities, not bonus amounts. This means users can withdraw the money they've earned, but not any bonus rewards they may have received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC (Know Your Customer) details through the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally allow the process to be completed within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the process to be fully completed. This delay is an exception to the usual quick processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings can only be used within the gaming platform and cannot be withdrawn, while any money earned from playing games with the bonus can be withdrawn. This means the bonus itself cannot be withdrawn, but earnings from games played with it can be. Any winnings from the bonus will remain locked within the gaming environment.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their customer care centre.

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