bdg game

bdg game App support

Contact
+91 1898896657

Adress
Indian
Rajasthan
Pali
postalCode:305001

Most Asked Questions In The bdg game:

Q1: How to log in after installing the bdg game?

To log in, open the app and enter your registered mobile number. You will then receive an OTP (One-Time Password) to verify your identity, which will automatically log you in. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal, then click on send OTP and wait. If you don't receive the OTP within the given time, you can seek assistance through the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. This should allow you to log in and access the updated app without any problems.

Most Asked Questions Related To Withdraw In The bdg game:

Q1: What is the minimum withdrawal amount in the bdg game?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money collected cannot be withdrawn, and users can only withdraw earnings from gaming activities. This means users can only cash out money earned through gameplay, excluding any bonuses or rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process between 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours for transactions to be processed. This delay is an exception to the app's typical efficiency.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in your account settings. If your withdrawal request fails there, rest assured that the funds will be added to your wallet account within 24 hours. If the money doesn't appear, you can seek assistance from the care centre.

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