bdg game

bdg game App support

Contact
+91 5575199116

Adress
Indian
Chhattisgarh
Raigarh
postalCode:496001

Most Asked Questions In The bdg game:

Q1: How to log in after installing the bdg game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method replaces the need for a password or email login, making it easier to log in.

Q2: What should I do if I am not getting OTP?

First, ensure your internet connection is stable and strong before proceeding. If you still don't receive the OTP, click the "send OTP" button and wait again. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please send your correct KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account up and running.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once installed, you can access the app's updated features and functionality.

Most Asked Questions Related To Withdraw In The bdg game:

Q1: What is the minimum withdrawal amount in the bdg game?

The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming activities, and bonus funds cannot be withdrawn. This means users can only access the earnings they've made while playing, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours. However, some users may experience payment delays, requiring a waiting period of up to 24 hours. This discrepancy affects the overall processing time, making it more inconsistent than initially expected.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw the earnings made from playing games using the bonus funds. Any winnings from games played with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's experiencing delays, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.

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