bdg

bdg App support

Contact
+91 7177438365

Adress
Indian
Maharashtra
Pimpri Chinchwad
postalCode:411044

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first, check your internet connection for a strong signal. If you don't receive the OTP after a reasonable time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, submit your proper KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve the issue and update your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should provide a seamless and updated gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Only earnings from gaming activities can be withdrawn, and bonus money is not eligible for withdrawal. This means users can redeem their gaming rewards, but not bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

You need to complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, some users may experience delayed payments, resulting in a wait of up to 24 hours. This delay can occur despite the app's overall efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal. In short, the bonus itself cannot be withdrawn, but any winnings from it can be.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, the funds should be available in your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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