bdg

bdg App support

Contact
+91 1732231262

Adress
Indian
Chhattisgarh
Mandir Hasaud
postalCode:491881

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access, eliminating the need for a password or email. This streamlined process allows for easy and secure login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If the signal is weak, please wait until you receive a proper connection. If you still don't receive the OTP, you can seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and access the app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means you can only withdraw the money you've earned through gaming, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, including linking your Aadhaar card, UPI, and saving bank details. This information will be necessary for further processing. Your cooperation in providing this information is highly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, which is a significant improvement from 30 minutes. However, some users may experience delays with payment processing, requiring a wait of up to 24 hours in these instances. Overall, the app's efficiency is generally high, but occasional payment delays can prolong the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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