bdg

bdg App support

Contact
+91 4748757242

Adress
Indian
Maharashtra
Buldhana
postalCode:441801

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to securely log in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection for a strong signal. If the problem persists, you can try again by clicking on "send OTP" after waiting for a proper signal. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw earnings from gaming activities, and bonus amounts are non-withdrawable. This means you can only withdraw the money you've earned through playing games, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, please ensure that all your Know Your Customer (KYC) details are accurately filled and submitted through the app. This includes saving your Aadhar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, reducing the time to 3 hours from the initial 30 minutes. However, occasional payment delays may extend the wait to up to 24 hours. This delay can occur when processing payments, adding an extra wait time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.

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