bdg

bdg App support

Contact
+91 7235229762

Adress
Indian
Maharashtra
Hingoli
postalCode:431501

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method allows for easy and secure access to the app.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to appear. If you still can't receive the OTP, try clicking "send OTP" again and see if it resolves the issue. If the problem persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and use it without any problems. This should get you up and running with the newly updated app.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including any bonus amounts collected. This means you can only withdraw your genuine gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI, and all relevant bank details. Completing these steps is a necessary requirement to move forward with the application process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable the process to take between 30 minutes to 3 hours to complete. However, occasional payment delays may cause users to wait up to 24 hours. This delay can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus funds for gaming and cannot withdraw them. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus money itself remains separate and non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not resolved, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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