bdg

bdg App support

Contact
+91 9325655829

Adress
Indian
Jharkhand
Ranchi
postalCode:834001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login, making it easier to access your account.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking on send, you can try waiting for a bit or contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email. This will assist in transferring your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play smoothly.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other similar apps. You can only withdraw earnings from gaming activities, not bonus rewards. This means any bonus money collected cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This delay is a rare exception to the typically efficient experience offered by the app.

Q4: Why is the bonus balance not being withdrawn?

Money earned from a bonus can only be used within the gaming platform and cannot be withdrawn. This bonus money can be used to play games, but any winnings from those games can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can seek assistance from their customer care centre.

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