bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 1419457612
Adress
Indian
Haryana
Hisar
postalCode:125001
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking send, you can wait for the designated time or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If you've changed numbers, send your updated KYC details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you should be able to play smoothly.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is a higher minimum threshold compared to other apps. Withdrawals are only possible for the money earned from gaming activities, not the bonus amounts collected. This means you can only withdraw the earnings from your gaming efforts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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