bdg

bdg App support

Contact
+91 2523473945

Adress
Indian
Madhya Pradesh
Indore
postalCode:452001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, start by opening the app and entering your registered mobile number. Verify the OTP sent to your phone to complete the login process. This eliminates the need for a password or email login, offering a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after trying to send it, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once you've installed the new version, you can access the app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other comparable apps. Withdrawals are limited to earnings from gaming activities and do not include bonus funds. You can only withdraw the money you've earned through gaming, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can cause the process to take up to 24 hours to complete. This delay is a rare occurrence, but it can affect the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If it's pending, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't resolve, you can contact their care centre for further assistance.

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