1ace

Product Name

Price: ₹17.91

the premier destination for online gaming enthusiasts! At , we pride ourselves on offering a world-class gaming experience right from the comfort of your own home. Our platform boasts an impressive array of features and services tailored to meet the needs of both novice and seasoned players.

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can log in without needing a password or email. This process allows for easy and secure access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and ensure a strong signal. Wait for the OTP to be sent after clicking "send OTP," and if you don't receive it, you can try live chat with the app's support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, submit your updated KYC details to the customer support via email to shift your account. This will facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should resolve any problems and allow you to play smoothly.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, a relatively higher amount compared to other similar apps. Withdrawal is only possible for earned money from gaming, and bonus funds cannot be withdrawn. This restriction allows users to only withdraw revenue generated from their gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app, including saving your Aadhaar card, UPI details, and bank information. This is a requirement for the application process. Completing these details will enable a smoother and more efficient experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may cause a wait time of up to 24 hours. This wait time is a potential exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned using the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and confirm that the withdrawal request is being processed. If the funds don't appear in your wallet account within 24 hours, you can contact their care centre for assistance.